CLICK HERE TO MAKE A PREPAID RESERVATION
Visiting Mean Green Santa at Billings Bridge Shopping Centre
CLICK HERE TO MAKE A PREPAID RESERVATION
November 19 to December 22
Monday & Tuesday*: 4 pm to 8 pm
Saturday & Sunday**: 1 pm to 5 pm
and
Friday, December 23
11 am to 3 pm
*Pet-Friendly Tuesdays - for friendly family cats and dogs
** Not available on Sunday, December 4
We are sold out
Prepaid visit reservations are the only guarantee that you will get to see the Mean Green Santa - check the reservation site to see if someone has canceled their reservation: $39.55 including HST
A three-minute guaranteed appointment time block (within the hour that the reservation is made for) complete with Mean Green Santa visit and all of the digital photographs (minimum of 10) we make delivered to your email within 24 hours.
PRO-TIP
We prioritize visitors who have prepaid visits so if you would like to "just visit" you can see how busy we are by clicking the reservation link for any open spaces!
CLICK HERE TO MAKE A PREPAID RESERVATION
*Pet-Friendly Tuesdays for friendly family cats and dogs
FAQ
Where to go
We are located in Billings Bridge Shopping Centre Centre Court (entrance #5).
Line ups
There are two lineups, one for people with reservations and one for those who do not have reservations - if you have prepaid your reservation please go to the sign that says "VISITORS WITH RESERVATIONS".
Early/Late Arrivals
Due to unpredictable circumstances, some visitors may arrive early and some may arrive later than planned; we will accommodate as much as possible by prioritizing visitors who have made reservations in advance.
Changing or Cancelling your Reservation
If you need to change or cancel your reservation you can do so up to 2 hours prior to your reservation time using the "Change/Cancel Appointment" button found in your confirmation email.
If you opt to cancel your reservation a full refund will be issued within 24 hours and credit should appear on your credit card statement in approximately 7 days.
Photograph Delivery
Your digital photographs will be uploaded to a private online gallery for your downloading and online print ordering - a gallery link will be emailed to you within 24 hours of your visit.
The email will have full downloading instructions and you have full rights to download, print and share your images as you wish.
Didn't receive your email?
Sometimes, due to the volume of emails we send, our emails are mistaken as Spam - this will lead them to ending up in "Spam" or "Junk" folders, and occasionally be blocked entirely. If you do not receive your email from us within 24 hours please send us an email and we will use a different gallery delivery method.
Who We Are
Holiday Studio is owned and operated by IDEA3 Photography, an independent Ottawa-based company where we employ local talent to make Christmas magic happen.
Why are the appointments shorter this year?
We're in the middle of the mall and Santa will be out in the open.
The last two years were an interesting time for everyone. We adjusted to safety requirements by implementing masking, cleaning, Santa breaks, Santa behind the couch, Santa beside the couch, social distancing and all appointments made online with checking in process. All of these added to the amount of time needed to create the best experience possible. We learned a lot from this - most notably that visitors loved being able to make appointments so that they wouldn't have to stand in a line for three hours.
Making plans for the, hopefully, post-pandemic world we are learning from the last year with safety procedures in place and will now have Santa seated on the couch when you arrive - this simple step will allow us to go from 5-minute appointments to 3-minutes.
Can we take our own pictures?
Holiday Studio has exclusive rights to take pictures within the fenced-in area.
Holiday Studio is operated independently from the shopping centre with the only source of income to pay for staff coming from sales of digital photographs. In addition to this visits are tightly scheduled and, in our experience, people taking their own pictures will lose track of time and go over their allotted appointment time causing delays and stress for other visitors. For these reasons, we reserve the exclusive rights to taking pictures. This being said visiting Santa is free and you are welcome to take pictures (of your own children) from outside the fenced area.
Please note: as we are out in the open we are vigilant about making sure that, for safety reasons, strangers are not taking pictures of your children, for this reason, we ask that you identify yourself to staff prior to taking pictures outside the fenced-in area.
Find us at the main (middle-front) entrance on the parking lot level in the middle of centre court.
2277 Riverside Dr., Ottawa, ON K1H 7X6
Find us at the main (middle-front) entrance on the parking lot level in the middle of centre court.
2277 Riverside Dr., Ottawa, ON K1H 7X6
Location - Billings Bridge Shopping Centre
Find us at the main (middle-front) entrance on the parking lot level in centre court.
2277 Riverside Dr., Ottawa, ON K1H 7X6